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Sandy's Study Notes

My Book Chapter

5 Attributes of a Good Program Director

6/3/2020

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  • Recently I have been asked by our people and business partner about what are the top 5 attributes in my experience that make a good PD.  This is a self reflection I would like to share.
1. Strong Leadership Skills:
  • Need to apply situational leadership and being a quick adapter to different program challenge environment. Confident to work with C-levels but being humble to ask for support as needed. Not every PD has the full profile to play both Contract Fulfillment Responsible (CFR) and Contract Solution Responsible (CSR) roles. Therefore, it is important to know your weakness and find the right A-team to bring the best out of program.
2. Strong Stakeholder management/ Effective communications skill:
  • A PD spends most of his/her time as a communicator to connect with people at all levels and therefore strong  internal and external key stakeholders management is essential.
  • At times, applying data analysis skills and presentation skills to trouble shoot an issue and recover a program is needed. For example, a PD need to have information on  all his/her 100+ resources in the team and drew into details to track what each resources are doing and if the resources are working in a efficient way. However, towards to management team, a PD needs to be able to present the information in a consolidated/high level view. Also bring the key message across in a short time in order to gain leadership teams' support to move forward.
3. Take ownership:
  • A PD needs to take ownership and be courageous to present your company in front of customer. Even at time to take blame for the mistake the team made without your involvement in the past. A PD shall always act professional to gain customer trust.
4. Consultation sales skills/ Know your numbers:
  • A PD needs to know his/her numbers and also understands customer's pain point in order to be the right partner with the customer. Typically a 3-5 years business plan view is needed from strategic point of view. 
5. Inspires a shared vision and take new approached:
  • Most time, a PD needs to do drive transformation and change management in the program. To make this success, PD needs to bring new ways of working into the program. This is not limited to tool and process but can be a organisational culture change and influence both internal and external customer mindset shifts. For example, to  bring automation and  DevOps in to program, it requires top management's buy in to support the initial investment and engineers' support to give up current ways of working. The PD needs to share his/her vision and be transparent about the challenges ahead.
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How to Pass SAFe5.0 Scaled Agile at First Time

3/27/2020

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After passing the Professional Scrum Master I (#PSM I ) certification last year, I was so pleased my company Ericsson is encouraging the employee with Program Director role to  study #SAFe and get Certified as a #SAFe® Agilist.
The first step was I attended a two days training called Leading SAFe® 5 course delivered in our office site by a company called #Netmind (www.netmind.es).
The course content was structured the same way to cover all 6 sessions in the exam topics on in rough portion to the exam question percentage:
  • SECTION 1: Thriving in the Digital Age with Business Agility 13%
  • SECTION 2: Becoming a Lean-Agile Leader 29%
  • SECTION 3: Establishing Team and Technical Agility 9%
  • SECTION 4: Building Solutions with Agile Product Delivery 33%
  • SECTION 5: Exploring Lean Portfolio Management 11%
  • SECTION 6: Leading the Change 4%
Believe it or not, the course was pretty intensed, after half a day my brain already started to fill with all unknown acronym like Agile Release Trains (#ARTs), Program Increment (#PI) Planning, Release Train Engineers (#RTEs), Epic Owners, SAFe-House of Lean, SAFe Lean-Agile Principles etc.
Then I understood, this two days course is JUST THE BEGINNING! I will have loads to study to follow up with all SAFe framewrok and these Lean-Agile principles. And I meant to take the exam 30 days after attending these two day courses.
The exam SAFe 5 Agilist Exam are in a format Multiple choice, 45 questions are randomized, can skip questions and answer later Exam question format and you have 90 minutes (1.5 hours) to complete the exam. To pass the exam, you need to get 35 out of 45 (77%). The first exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion, but after study I understood it can also be extended 2 weeks as a grace period.
After returning from training with my day job to do, I had managed only to spent less than 1 hour study on weekdays. So most of my study was done on Saturday or Sunday mornings on average 1.5-2 hours per weekend.
I also tried three times of the monk exams. I got 62%-> 67% then on the first two round. Then I decided to take notes and re-study the one I did not get right before my third attempt. Finally I got 87% on the 3rd attempt on my third week of self study. I was planning to keep practicing the mock exam till I got 90% but I did not have this option.
 
I decided to get my exam done when I was taking an annual leave on a Tuesday. This was one day after the 30 days period when the grace period of 2 weeks actually automatically kick in. I was so relieved when I passed the test. Although only very few questions appeared in the mock, my exam score was exactly 87% again. So I suppose if you follow the study guide you would be pretty much covered.
 
Below is a snapshot of links you may want to go through even before taking the training.
http://www.scaledagileframework.com/implementation-roadmap/
http://www.scaledagileframework.com/business-agility/
http://www.scaledagileframework.com /lean-agile-leadership/
http://www.scaledagileframework.com/organize-around-value/
http://www.scaledagileframework.com/safe-core-values/
http://www.scaledagileframework.com/lean-agile-mindset/
http://www.scaledagileframework.com/safe-lean-agile-principles/
http://www.scaledagileframework.com/assume-variability-preserve-options/
http://www.scaledagileframework.com/visualize-and-limit-wip-reduce-batch-sizes-and-managequeue-lengths/
http://www.scaledagileframework.com/apply-cadence-synchronize-with-cross-domain-planning/
http://www.scaledagileframework.com/unlock-the-intrinsic-motivation-of-knowledge-workers/
http://www.scaledagileframework.com/decentralize-decision-making/
http://www.scaledagileframework.com/business-owners/
http://www.scaledagileframework.com/customer-centricity/
http://www.scaledagileframework.com/design-thinking/
http://www.scaledagileframework.com/continuous-integ
http://www.scaledagileframework.com/Portfolio-SAFe/
http://www.scaledagileframework.com/value-streams/
http://www.scaledagileframework.com/strategic-themes/
http://www.scaledagileframework.com/guardrails/  
 
I hope you find this information useful and best of luck with your study!
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How to pass PSMI exam at the first time

6/23/2019

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Last October, my college, #Krisman Oppusunggu introduced me to #scrum.
He spent first 30 mins session to tell me about the scrumorg.com. He highlighted the scrum guide's main concepts including the definition of scrum, the scrum team, drum vents and scrum artifacts.
At the time I was working on a critical project. But I decided to  I read through the scrum guide during my spare time. A few weeks later, we met again and he taught me more about the how to prepare for the PSMI certification exam. Although there are some group classes in Japan, I could not find one that I can join alone. Fortunately, Kriman introduced me to take some online training through
https://unbored.training
I bought The Scrum Framework course to study on weekends first.
Then I bought Scrum Master Exam Simulator which validated for one year. It allowed me to review the questions within a month.
As you can see from my score below. Its better to study within a month and try to do the exam. If you leave it for awhile, it is hard to keep at a good score level.
2019-06-21 05:32:3589%Review
2019-06-21 05:01:1074%Review
2019-06-13 13:21:4383%Review
2018-12-31 08:16:3491%
2018-12-29 08:10:2489%
2018-12-29 06:09:5091%
2018-12-28 08:35:4488%
2018-12-25 07:00:4086%
2018-12-06 08:11:1993%
2018-12-04 07:26:2183%
2018-12-04 05:36:2473%
2018-11-30 05:53:2178%
2018-11-30 05:00:2369%
2018-11-28 05:10:1468%
2018-11-26 07:03:3649%

Since I was in the transition of settling to UK in last December, I didn’t manage to do the exam straight away.

In May 2019, I had the opportunity to do a two days on site training course with Xecofy in our company. The training gave me an opportunity to do an agile delivery    through lego simulation. It helped me to get deeper understanding of the scrum guide.
My other colleagues also  introduced me to other free resources for PSMI exam simulation and free online study materials at websites such as Volkerdon, https://mlapshin.com/index.php/scrum-quizzes/,  and techagilisti.com.

One of my colleagues told me he had to study till 1am and continued for 6 hours before the exam. The other one told me that he woke up at 6am to study for a few days before the exam.
I started to feel a bit guilty and I woke up at 4am on Friday to study before starting work and read through https://www.volkerdon.com/pages/agile-glossary.
The following day at 6:30am on Saturday , I reviewed the questions which I did wrong in the simulation. Then took the actual exam. I was so glad that I passed with the score 95% which is even better then my simulation results in Scrum Master Exam Simulator .

Thanks to all my colleagues who had helped me with my study!
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